The duties and responsibilities of this position consists of, but are not limited to, the following:

SUMMARY

• To plan, organize and control air operation activities, to ensure proper control and compliance in place during various stages including input, movement, process / sort, and output of all the air operation documents, to meet high service quality requirements at minimal cost.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Consolidation planning, ULD building arrangement.

• To negotiate capacity with airlines and agents.

• Maintains all required reports / paperwork, overtime duties schedule, performance reviews through established paperwork guidelines.

• Act as an coordinator to communicate with customer service team / airlines / overseas offices (internal and external) with regard to service improvement and exceptions handling.

• Dedicate attention on project shipment space and load planning.

• Ensure cost effectiveness of operations through established control of equipment, utilities and supplies.

• Other duties as assigned to the position.

Graduate in any discipline. Industry Specific Qualification (If Any)

Experience & knowledge:

• Three (3) years or above experience in the freight forwarding industry.

• Extensive experience in freight forwarding industry and strong understanding of local compliance requirements.

• Knowledge of operational requirements from customers, agents and sister offices as well as financial processes among them.

• Familiar with workflow of airlines, cargo terminals, cross border trucking services and co-loaders.

• Basic accounting knowledge is required.

• Proficiency in Microsoft Office (Word, Excel and PowerPoint)

Attribute:

• Detailed oriented

• Strong interpersonal & communications skills

• Proficiency in English, both written and oral

• Trustful and a team player

• Able to communicate with overseas office effectively and independently.

Contact Person: Suhas Bodhe

Email Address: hrm@mascotjobs.com